FAQ's
How do I retrieve a vehicle that has been impounded/towed?
The following procedure must be completed if the vehicle was impounded/towed for an INSURANCE VIOLATION (see below for other reasons): 1> The no insurance citation must be satisfied. This means that the person issued the citation has obtained a court order to release the vehicle or else paid the fine. Proof of this is obtained from the Clerk of Court. If the cited person has proof that there was insurance coverage on your vehicle at the time the citation was issued, that paperwork should be presented to the Clerk of Court. 2> The motor vehicle must then be properly re-registered at the County Treasurer’s Office. 3> The owner must obtain valid insurance for the motor vehicle. 4> The receipt from the Clerk of Court verifying the citation has been satisfied, proof of registration (plates & registration form), and proof of insurance can then be brought to the Dubuque Law Enforcement Center at 770 Iowa Street. A Shift Commander, or his/her designee, will review the paperwork. If everything is in order, a call will be placed to the wrecker service to authorize the release from impound following payment of the $20 City of Dubuque vehicle impound administrative fee at the DLEC. 5> Any towing fees or storage fees will have to be paid to the wrecker service before the they will release the vehicle. The following procedure must be completed if the vehicle was impounded/towed for OTHER REASONS: 1> 1.The owner needs to come to the Dubuque Law Enforcement Center at 770 Iowa Street to resolve the issue of why the vehicle was towed (such as outstanding parking tickets) and to pay the $20 City of Dubuque vehicle impound administrative fee. 2> Any towing fees or storage fees will have to be paid to the wrecker service before the they will release the vehicle.
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